Malaysia - English
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Household scenarios: 4 individuals, including 2 adults and 2 kids in a 3-storey landed house, with showers lasting up to 10 minutes, and no bathtub.
Customer Testimonial:
Comparing Energy Consumption Between Electrical Storage Water Heater and Heat Pump for Your New Home
We received the Certificate of Completion and Compliance (CCC) for our new house at the end of last year. Since it wasn't equipped with a gas piping system, we're considering electric storage water heaters and heat pumps for our hot water solution. With four individuals in our household, including two adults and two kids, I rarely take hot showers except during cold weather, while my wife and kids prefer hot showers daily. With three bathrooms but no bathtub, after assessing the upfront costs for our hot water requirements, it would take approximately 12 years to break even. By that time, the water heater unit itself would also be old and require higher maintenance costs. Therefore, I believe focusing on an electrical water heater would be more cost-effective and convenient for our household.
Integrating Instant and Storage Heating Technologies for a Comprehensive Solution
When exploring electric water heaters, the dilemma often arises between choosing instant or storage models. Upon evaluation, I discovered that while storage water heaters offer reliable and stable water temperatures, they tend to be bulky and consume more energy. On the other hand, instant water heaters are energy-efficient but may experience fluctuations in water temperature. Esio stands out in the market for its innovative approach, utilising patented technology to integrate both instant and storage heating solutions, resulting in higher energy efficiency endorsed by the Taiwanese government. This not only reduces the monthly electricity bill but also offsets the higher upfront cost compared to gas water heaters.
Consulted Customer Support and Scheduled Installation After Sunshade Installation
Initially, I intended to place an order in September, but upon a recommendation to chat with their customer support before making the purchase on their official website, I decided to ensure I selected the right model to perfectly match my household needs. After consulting with their customer support team regarding the installation environment, they advised me to schedule the installation for November, as the new house was still undergoing renovation and needed a sunshade installed on the top floor. Eventually, I successfully placed the order in November via their official website and received the water heater just two days later. Subsequently, their plumber contacted me to arrange the installation.
The Professionalism of the Plumber Made Me Feel Cared For
The installation process was swift and professional. The technician also went the extra mile by cleaning dust during installation and patiently communicating before drilling holes in the walls. Despite being minor gestures, they made me feel at ease and valued, showing his attentiveness to my home.
Ensures Reliable Performance, Cost Savings, and Exceptional Experiences
Since installing the Esio water heater, I've experienced no issues. Even during winter, when demand for hot water was high due to continuous showers for my two kids, the heater remained reliable and stable. Reheating time was fast, with no fluctuations in water temperature. Comparing electricity bills with neighbours over the four months I've used the Esio water heater, mine was even cheaper, despite similar household sizes. The entire purchasing experience, from consultation to installation, was exceptional. The customer support team and installation process were outstanding and highly recommendable.
