Esio Care Program

Take Care of Your Esio, It’ll Take Care of You

Don't wait for issues to show up. With Esio Care, your hot water stays clean, safe, and consistent—just how it should be.

Introducing Esio Care

Esio Care is our official maintenance program designed to keep your storage water heater running efficiently and safely with regular yearly check-ups and cleaning.

Why Esio Care

  • Extend your water heater’s lifespan
  • Maintain efficient heating and energy savings
  • Get trusted service by certified Esio technicians
  • Prevent potential mineral buildup, wear & tear, and leaks

Recommended Service Schedule

Time Since Installation  Recommended Action
12 months General check up + tank cleaning
Every 2 years after (If water quality is good) Internal inspection & cleaning
Every 1 years after (If water quality is poor) Internal inspection & cleaning

*On the first visit, our technician will evaluate your water and setup to decide the right service frequency.

What’s Included in Every Visit

Our trained Esio technicians perform a full service to ensure your unit runs like new:

  • Internal Tank Inspection & Flushing – Remove dirt, scale, and sediment
  • Heating Element Cleaning – Ensure fast and efficient heating
  • Thermostat Performance Test – Maintain accurate and stable water temperatures
  • Safety Check (ELCB / RCD) – Confirm electrical safety features are functioning
  • Leak & Pipe Condition Check – Catch minor issues before they become major

Flexible Service Options

Plan Price Best For What You Get 
Standard RM150 / visit On-demand users One-time full inspection & service
Esio+ Loyalty RM120 / visit Returning users Discount after 2 on-time visits
Prepaid RM400 / 3 visits Busy households 3 services + WhatsApp reminders

Ready to Book?

Don't wait for problems to show up. Maintain your comfort, safety, and heater lifespan with Esio Care.

Schedule your annual service easily via:
WhatsApp: +607 595 0178 or call our Esio Careline: +607 595 0178