Esio Care Program

Take Care of Your Esio, It’ll Take Care of You

Don't wait for issues to show up. With Esio Care, your hot water stays clean, safe, and consistent—just how it should be.

Introducing Esio Care

Esio Care is our official maintenance program designed to keep your storage water heater running efficiently and safely with regular yearly check-ups and cleaning.

Why Esio Care

Extend your water heater’s lifespan
Maintain efficient heating and energy savings
Get trusted service by certified Esio technicians
Prevent potential mineral buildup, wear & tear, and leaks

Recommended Service Schedule

Time Since Installation	Recommended Action
12 months	General check up + tank cleaning
Every 2 years after (If water quality is good)	Internal inspection & cleaning
Every 1 years after (If water quality is poor)	Internal inspection & cleaning

*On the first visit, our technician will evaluate your water and setup to decide the right service frequency.

What’s Included in Every Visit

Our trained Esio technicians perform a full service to ensure your unit runs like new:

Internal Tank Inspection & Flushing – Remove dirt, scale, and sediment
Heating Element Cleaning – Ensure fast and efficient heating
Thermostat Performance Test – Maintain accurate and stable water temperatures
Safety Check (ELCB / RCD) – Confirm electrical safety features are functioning
Leak & Pipe Condition Check – Catch minor issues before they become major

Flexible Service Options

Plan	Price	Best For	What You Get
Standard	RM150 / visit	On-demand users	One-time full inspection & service
Esio+ Loyalty	RM120 / visit	Returning users	Discount after 2 on-time visits
Prepaid	RM400 / 3 visits	Busy households	3 services + WhatsApp reminders

Ready to Book?

Don't wait for problems to show up. Maintain your comfort, safety, and heater lifespan with Esio Care.

Schedule your annual service easily via:
WhatsApp: +607 595 0178 or call our Esio Careline: +607 595 0178