To ensure a seamless selection process for your storage water heater, please reach out to our Customer Service Representative via Esio Malaysia WhatsApp. By addressing your inquiries, we will assist you in finding the perfect model that precisely meets your needs!
1. Whether using tap water?
- Considering that groundwater, well water, or other water sources may contain higher levels of impurities, and the purification capacity of the water filter system is limited, this may lead to risks of water heater malfunction. We regret to inform you that we are unable to offer the sale of the storage water heater.
2. Whether using a bathtub?
- The bathtub's capacity directly impacts the required volume of hot water. To ensure optimal performance and prevent the inconvenience of repeated refills, we kindly inquire if you have a preference for using a bathtub.
- If your bathing preferences lean towards the indulgence of a relaxing bathtub experience, kindly share the dimensions (length x width x height in cm) or capacity of the bathtub during the assessment of models. Our Customer Service Representatives will assist you in recommending the model that best suits your needs.
3. Number of bathrooms using hot water at the same time?
- If multiple bathrooms in your home require hot water simultaneously, we recommend considering a larger capacity model to ensure an ample supply of hot water.
- If multiple bathrooms in your home require hot water simultaneously, and each usage period is relatively long, this will increase the total demand for hot water. To ensure that the hot water supply meets your needs, kindly share more detailed information. Please contact Esio Customer Service Representatives, and we will assist you in selecting the model that best suits your needs.
4. Refer to the question above, average duration of hot water usage per bathroom?
- If you typically use hot water for extended durations, we highly recommend considering a model with a larger capacity or enhanced efficiency. This ensures a continuous supply of hot water, allowing you to indulge in the luxurious comfort of warmth whenever needed.
5. Whether using the regular shower head?
- The water flow rates of Shower Head and Rain Shower vary, thereby affecting the total hot water demand and the duration of hot water usage.
- Shower Head typically have a water flow rate of 6 - 8 litres per minute
- Rain Shower typically have a water flow rate of 10 - 14 litres per minute
6. Estimated installation location
- It is advisable to pay attention to the distance between the installation location and the bathroom, as this can affect the heat loss in the piping during transportation of hot water. Therefore, when making a selection, it is necessary to consider the anticipated installation location to ensure the most suitable model is chosen to meet your needs.
7. Recommendation of models
- Based on all the answers provided above, our customer service representatives will offer model recommendations that best suit your needs.
8. Whether installation is required
- When you purchase a water heater from the Esio official website, elevate your experience by opting for our installation services. Entrust your installation to our skilled technicians, ensures a seamless installation process, guaranteeing not only safety but also optimal functionality for your convenience.
