FAQs

Does Esio provide maintenance or cleaning servi...

Yes! Esio offers a dedicated maintenance service called Esio Care Program—our official yearly check-up and cleaning service designed to keep your storage water heater running efficiently, safely, and longer.

Names of Components on Esio Storage Water Heater

Series E Series S Power Indicator Light Temperature Display Earth leakage circuit breaker (ELCB) Hot water outlet Cold water inlet

What are the installation options available for...

  Esio Storage water heaters offer two exclusive selections: Horizontal and vertical installation. You can choose the most suitable installation method based on your preferences and available space. Vertical and...

What do the numbers in the model name signify? ...

Esio offers a diverse range of models for customers to choose from, each uniquely named to distinguish its specific functions and purposes. Through a combination of numbers and letters, you...

How to choose the ideal storage water heater fo...

To ensure a seamless selection process for your storage water heater, please reach out to our Customer Service Representative via Esio Malaysia WhatsApp. By addressing your inquiries, we will assist...

After heating, what is the temperature of the w...

Upon reaching the preset temperature, the heating process will cease automatically, ensuring optimal energy efficiency. Our factory setting of 65°C guarantees consistent water temperature post-heating. Minor fluctuations of ±5°C on...