FAQs

What is the estimated shipping duration after p...

Shipping Time If you complete your order before 12:00 PM on weekdays, we will arrange shipment in the afternoon on the same day, ensuring timely delivery of your items. After...

What are the available payment methods on the o...

In order to elevate the convenience of users' shopping experiences, the Esio official website offers a variety of online payment methods, allowing customers to easily select the payment option that...

Online Catalogue

Explore Esio's exclusive online catalogue, where you can refine your search based on criteria such as capacity, hot water output, heating power, and more to find the model that best...

Installation Instructions

Please click HERE to obtain installation instructions for all models, ensuring your environment meets the water heater's installation requirements and ensure a seamless installation process. If you have any inquiries or need...

Installation Requirements for Undersink Water H...

When installing an Undersink Water Heater, it is essential to ensure the following 3 environmental conditions are met for optimal performance: 1. Wire Conductor Please ensure the installation of a...

Installation Requirements for Series E and Seri...

When installing a Storage Water Heater, it is essential to ensure the following 4 environmental conditions are met for optimal performance: Wire Conductora. Provide a dedicated circuit with a power...