To ensure a smooth and hassle-free shopping experience for you, we will promptly prepare and dispatch your order. Here is the detailed process:
Online Ordering
After you've successfully placed an order on our official website, we'll arrange for it to be shipped out the same day or the following day to ensure prompt delivery of your items.
Shipment
We are committed to providing fast and reliable service.
- Orders placed before 12:00 PM will be scheduled for same-day shipment to ensure you receive your items as soon as possible.
- Orders placed after 12:00 PM will be scheduled for shipment on the next working day.
Upon shipment, deliveries usually arrive at your doorstep within 1 - 3 working days. We sincerely appreciate your patience and understanding.
Installation Schedule Coordination
- After your product has been dispatched, our Customer Service Representative will reach out to you to coordinate a convenient installation time that best fits your schedule, and offer professional on-site installation services.
- In the event that you are unable to receive the shipment in advance, kindly notify our Customer Service Representative at Esio Malaysia WhatsApp beforehand. Rest assured, we will coordinate with our technicians to facilitate delivery and installation, ensuring that the service meets your needs.
