What should I do if the plug of the water heater is burnt?

If you experience a situation where the plug burns out during use, it could be attributed to one of the following three reasons:

1. Extended usage period: If the water heater has been in use for a long period, the plug may experience poor contact or internal structural damage due to aging.
2. Loose Socket: If the socket is loose,  it can lead to poor contact with the plug, potentially causing overheating or burning.
3. Exposed wiring: If the wires are damaged, such as exposure or deterioration, it may result in short circuits and subsequent burnout of the plug.
   
   

Recommended solution: Please turn off the power right away and refrain from using the unit. Kindly seek assistance from professional technicians for inspection and part replacement.